You're stepping into the world's most loved Offbeat space

Frequently Asked Questions

Find answers to common questions about booking, travel, and our services

Booking & Reservations

Cancellation & Refunds

Travel & Documentation

Packages & Pricing

Support & Assistance

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You're stepping into the world's most loved Offbeat space

Frequently Asked Questions

Booking & Reservations

How do I book a package?

Can I customize my travel package?

What payment methods do you accept?

When will I receive my booking confirmation?

Cancellation & Refunds

What is your cancellation policy?

How long does it take to process a refund?

Can I reschedule my trip instead of canceling?

Travel & Documentation

Do you help with visa processing?

What documents do I need to carry?

Do you provide travel insurance?

Packages & Pricing

What's included in the package price?

Are flights included in the package?

Do you offer group discounts?

Can I get a price match guarantee?

Support & Assistance

What kind of support do you provide during the trip?

How can I contact you in case of an emergency?

Do you have a mobile app?

Still Have Questions?

Frequently Asked Questions

Booking & Reservations

How do I book a package?

Can I customize my travel package?

What payment methods do you accept?

When will I receive my booking confirmation?

Cancellation & Refunds

What is your cancellation policy?

How long does it take to process a refund?

Can I reschedule my trip instead of canceling?

Travel & Documentation

Do you help with visa processing?

What documents do I need to carry?

Do you provide travel insurance?

Packages & Pricing

What's included in the package price?

Are flights included in the package?

Do you offer group discounts?

Can I get a price match guarantee?

Support & Assistance

What kind of support do you provide during the trip?

How can I contact you in case of an emergency?

Do you have a mobile app?

Still Have Questions?